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How can I purchase Gift Vouchers ?
Gift Vouchers are purchased just like any other item in our store. You can
pay for them using the stores standard payment method(s).
Once purchased the value of the Gift Voucher will be added to your own personal
Gift Voucher Account. If you have funds in your Gift Voucher Account, you will
notice that the amount now shows in he Shopping Cart box, and also provides a
link to a page where you can send the Gift Voucher to someone via email. Information on your gift voucher balance is also shown on your My Account page.
How do I send Gift Vouchers?
To send a Gift Voucher that you have purchased, you need to go to our Send Gift Voucher Page. You can
find the link to this page in the Shopping Cart Box in the right hand column of
each page and on your My Account page.
When you send a Gift Voucher, you need to specify the following:
- The name of the person you are sending the Gift Voucher to.
- The email address of the person you are sending the Gift Voucher to.
- The amount you want to send. (you don't have to send the full amount that's in your Gift Voucher Account.)
- A short message that will apear in the email.
Please ensure that you have entered all of the information correctly, although
you will be given the opportunity to change this as much as you want before
the email is actually sent.
How do I shop using Gift Vouchers?
If you have funds in your Gift Voucher Account, you can use those funds to
purchase other items in our store. At the checkout stage, an extra box will
appear. Clicking this box will apply those funds in your Gift Voucher Account.
Please note, you will still have to select another payment method if there
is not enough in your Gift Voucher Account to cover the cost of your purchase.
If you have more funds in your Gift Voucher Account than the total cost of
your purchase the balance will be left in you Gift Voucher Account for the
future.
How can I redeem a Gift Voucher?
If you receive a Gift Voucher by email it will contain details of who sent
you the Gift Voucher, along with possibly ashort message from them. The Email
will also contain the Gift Voucher Number. It is probably a good idea to print
out this email for future reference. You can now redeem the Gift Voucher in
two ways.
- By clicking on the link contained within the email for this express purpose.
This will take you to the store's Redeem Voucher page. you will the be requested
to create an account, before the Gift Voucher is validated and placed in your
Gift Voucher Account ready for you to spend it on whatever you want.
- During the checkout procces, on the same page that you select a payment method
there will be a box to enter a Redeem Code. Enter the code here, and click the redeem button. The code will be validated and added to your Gift Voucher account. You can then use the amount to purchase any item from our store
I have problems redeeming my Coupon or Voucher. What do I do?
For any queries regarding the Gift Voucher System, please contact the store
by email at shop@hixbrosmusic.com. Please make sure you give
as much information as possible in the email.
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